Terms and Conditions

Last updated: 9 July 2026

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the website located at www.rfmloyaltyco.ae (the "Website") and any related services provided by RFM Loyalty Co LLC ("RFM," "we," "us," or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

The Website and its services are intended for merchants, businesses, and partners. By using the Website, you confirm that you are authorised to act on behalf of the business you represent.

2. Use of the Website

You agree to use the Website only for lawful purposes and in a manner consistent with these Terms. You must not misuse the Website, attempt to gain unauthorised access to any part of it, or interfere with its normal operation. We reserve the right to restrict or terminate access where we reasonably believe these Terms have been breached.

3. Services

The Website provides information about our loyalty, payment infrastructure, and related commercial services. The scope, availability, and specific terms of any service may be set out in a separate agreement between you and RFM. Where a separate agreement conflicts with these Terms, that agreement prevails in respect of the relevant service.

4. Intellectual Property

All content on the Website, including text, graphics, logos, and design, is owned by or licensed to RFM and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any content without our prior written consent.

5. Third-Party Links and Services

The Website may reference or link to third-party services. We are not responsible for the content, availability, or practices of any third party, and any dealings with them are solely between you and that party.

6. Disclaimers

The Website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties of any kind regarding the Website, including its accuracy, reliability, or continued availability.

7. Limitation of Liability

To the fullest extent permitted by law, RFM shall not be liable for any indirect, incidental, or consequential loss arising from your use of, or inability to use, the Website.

8. Changes to These Terms

We may update these Terms from time to time. Changes take effect once published on the Website, and your continued use constitutes acceptance of the revised Terms.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai.

10. Contact

For any questions regarding these Terms, contact us at info@rfmloyaltyco.ae.