Privacy Policy

Last updated: 9 July 2026

1. Introduction

This Privacy Policy explains how RFM Loyalty Co LLC ("RFM," "we," "us," or "our") handles information collected through the website located at www.rfmloyaltyco.ae (the "Website"). We are committed to protecting the privacy of our users and handling personal data responsibly and in accordance with applicable UAE law.

2. Information We Collect

We may collect information you provide directly, such as when you contact us or make an enquiry, as well as limited technical information collected automatically when you visit the Website. We do not process payment or financial data directly; any payment-related processing is handled by third-party providers under their own terms.

3. How We Use Information

We use the information we collect to respond to enquiries, provide and improve our services, communicate with you regarding our commercial relationship, and operate and maintain the Website.

4. Cookies

The Website uses cookies that are necessary for its proper functioning, such as maintaining site performance and enabling core features. You can control or disable cookies through your browser settings, though doing so may affect how the Website operates.

5. Sharing of Information

We do not sell your personal data. We may share information with trusted service providers who support the operation of the Website, or where required to do so by law or a competent authority.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy or to comply with legal and regulatory obligations.

7. Data Security

We take reasonable technical and organisational measures to protect information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes take effect once published on the Website.

10. Contact

For any questions regarding this Privacy Policy or your personal data, contact us at info@rfmloyaltyco.ae.